Star, S.L. (1999) ‘The ethnography of infrastructure’, American Behavioral Scientist, 43(3), pp. 377–391.



Star’s “The Ethnography of Infrastructure” makes infrastructure methodologically visible by insisting that the most consequential systems are often the most boring, hidden and taken for granted. Its iconic idea is that infrastructure is relational and ecological: it means different things to different groups, becomes visible upon breakdown, and is inseparable from standards, classifications, routines, tools and invisible work. The theoretical contribution is to turn infrastructure from background support into an object of ethnographic attention. Methodologically, Star proposes studying design, standards, technical specifications, transaction logs, online/offline relations and the paradox of transparency and opacity. Its conceptual operation is infrastructural inversion: the analyst brings forward the forms, categories and labour that normally disappear beneath use. The bridge to the wider field links STS, information studies, anthropology, organisational sociology and urban infrastructure studies, showing that power is often embedded not in spectacular decisions, but in mundane arrangements that make action possible or impossible.